Contact Center & Sales
Sales Agent (SDR/BDR)
Pipeline built by reps trained on outbound and qualification.
Our sales development reps prospect, qualify, and book meetings for your closing team, working your ICP and messaging with the same discipline as an in-house SDR desk.
What They Do
- Prospect and build outbound lead lists
- Run email, call, and LinkedIn outreach sequences
- Qualify leads against defined ICP criteria
- Book qualified meetings for closers
- Log activity and pipeline data in the CRM
Skills & Tools
CRM (Salesforce/HubSpot)Outbound prospectingCold callingSales sequencing toolsLead qualification (BANT/MEDDIC)English business communication
Why Outsource from MENA?
- Senior MENA talent trained to U.S. delivery standards, not junior generalists learning on your dime.
- Typically 40–60% lower cost than an equivalent U.S. hire, with no drop in quality or communication.
- Fully managed by Pinnacle — we handle sourcing, vetting, payroll, and performance so you just manage the work.